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Help Exchange

All Year: Yes
Area (ha):
Persons: 16
Category: Other
Host ID: 27853
Country: Malaysia

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Last Updated: January 22, 2020

We are a registered non profit NGO focusing on social innovation to help individuals have a sustainable future. We have a number of projects including working with homeless individuals to get them into work and off the streets, working with Afghan Refugees helping them build small businesses allowing them to become financially stable until they are resettled, working at an Afghan community centre to hold classes and events, a Farm to Fork initiative, amongst a range of others! 

Below are some of the roles we are currently looking for (but if you have something else you think you can offer please let us know!) :

- farm work
- Conversational English teaching Refugees 
- Working on an initiative to assist individuals out of homlessness
- Digital Content Editor/Social Media assistant
- Marketing strategists 
- Business/product development

*??*??We are also looking for a volunteer & project manager for a 2 month period (minimum) this post does not incur the fee and you are paid a stipend for your time here (based on performance)**

Please list which skills you have/role(s) you would be interested and your length of stay when applying. Please be aware there is a 3 week minimum when staying with us.

Although everyone likes the idea of teaching refugees, helping homeless people, and other 'glamorous' volunteering but don't want to do tasks such as research, data entry, admin, etc. to ensure the cohesive running of the NGO. By choosing to come here you are putting the needs of our beneficiaries before your own wants/desires and expecting to volunteer your time without self gain. We have had some volunteers come with a "Western Saviour Complex" who only want to come and do the jobs where they feel empowered or that make a good story, please leave this behind and approach this exchange with an open mind. 


- reliable, resourceful, results orientated
- excellent leadership qualities
- able to get along with all types of personalities and cultures
- able to listen and follow instructions. 
- mature and no drama

Discipline and respect are the key words here and if you are someone who is lazy and messy and with an attitude, please give this a pass. 

Your behaviour influences a lot of the local people's ideas about the western world so we ask you to be sensitive to culture and customs. The local people will appreciate your sensitivity towards their culture, lifestyles and beliefs. Be respectful at all times and offer your assistance to your host or staff whenever possible. You must have a broad mind for cultural differences.


We are situated in a suburb called Ampang, a small mixed race village (kampung) setting about 8kms from Petronas Twin Towers. Our neighbours comprise of Malays, Chinese, Indians, Indonesians and some aborigine people too. We are well connected and close enough to the city but still far enough to see wild civet cats and hear the crickets at night. You will be staying at a volunteer residence which is a traditional village house. We have basic facilities at the house but considering our beneficiaries often do not have a roof over their head we are lucky to have what we do. 

Our home is not a hotel and we would appreciate volunteers to respect that before arriving. Since we do not have a maid, housekeeping is a shared duty with other volunteers and will take 15 minutes to complete. To stay here you must not be afraid to get your hands dirty!

Please note that if you are not comfortable with dogs or cats, our home is NOT suitable. 

A typical day will look like this (however, this may change depending on the project you are assiting with) :

7 am - 8 am -- wake up / Breakfast
8 am - 8.30 -- Housekeeping
8.30am -- short meeting to plan the day
9 am - 1 pm – volunteer activities
Lunch & planning for following day

After 3 is your free time (depending on what time you start)

We have 3 resident dogs and a cat. In between, they would love some cuddles and play time

This schedule is followed 5 days a week. 

We request that arrivals are on a weekend (ideally a Saturday or early Sunday afternoon) to allow yourself time to settle in and receive an induction prior to beginning volunteering on Monday.


- bunk beds mixed dorm style with fans in every room
- 1 Western toilet, 2 outdoor showers
- Communal kitchen 
- Night market 2 times per week
- Gym Nearby 
- 24 hour laundromat nearby
- 24 hour restaurants nearby
- Supermarkets nearby
- 5 minute walk to bus stop with buses to Chinatown, Central Kuala Lumpur, and LRT station every 10 minutes


- We have a curfew from midnight to 7am.

- Female volunteers are required to cover their knees and shoulders at all time. Please wear your bras.

- No drugs allowed in the house (including marijuana). 

- No footwear allowed inside including indoor slippers 

Breakfast - We provide coffee, tea, toast, eggs, butter, kaya and jam.

Lunch & Dinner - You are allowed to cook in the kitchen. We provide the necessities to cook and some groceries for volunteers to self cook from Monday to Sunday. Volunteers are required to buy vegetables of their choice to cook. You can cook as a group or individually but please clean the kitchen after you are done.

Kindly note that the NGO groceries are bought once a week and managed by the volunteers to prevent waste. 

If you want something more like milk, peanut butter or fruits, you can buy them for yourself at the local store but these come under your own personal purchases. 

Thank you, we hope to hear from you soon.

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