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Terms of Use

By using this website you consent and agree to the terms and conditions contained in this Agreement. These terms and conditions ("Agreement") apply to use of the Help Exchange website located at (the "Site", "Website" or 'HelpX'). By using HelpX you agree to be legally bound by these terms, which shall take effect immediately on your first use of

If you cannot make an arranged stay then you must let the host know as soon as you realise you cannot fulfil the arrangement. It is very unfair on hosts to prepare for a helper's arrival if the helper fails to turn up. You may also be preventing another helper from staying in your absence. If you fail to notify a host on more than one occasion, HelpX may suspend or cancel your membership.

You are expected to fill out the host's guest book on arrival and show your passport or other suitable ID that is acceptable by hosts.

If helping in a foreign country you must obtain your own appropriate visas. HelpX or any of its hosts cannot assist with your visa applications or contribute towards your travel expenses. HelpX will not be held responsible for any issues arising from your failure to ensure that you have met any visa requirements or obligations for any country you visit whilst staying with hosts.

We highly recommend that you have some kind of personal / travel insurance prior to staying with a host. You may wish to check your insurance policy to see what kind of cover they provide for working on a host's property. Some hosts may insist that you have insurance. Why not give your host peace of mind by providing them with photocopies of your passport and insurance policy on arrival as well as showing them the originals? This would be a great way to show that you are trustworthy. HelpX is not responsible for providing any insurance or guarantees for a helper or host.

All text, images, graphics, user interfaces, photographs, logos, artwork and other content on the HelpX website (collectively, "Content"), including but not limited to the design, selection, arrangement, and co-ordination of such Content on the website is the property of or its content suppliers. No part of the website and no Content may be reproduced, recorded, retransmitted, sold, rented, broadcast, distributed, published, uploaded, posted, publicly displayed, altered to make new works, performed, digitized, compiled, translated or transmitted in any way to any other computer, website or other medium or for any commercial purpose, without's prior express written consent. expressly disclaims all responsibility and liability for uses by you of any Content obtained on or in connection with the HelpX website.

HelpX grants you a limited license to access and make personal use of this website and not to download (other than page caching) or modify it, or any portion of it, except with our express written consent. This license does not include any resale or commercial use of the HelpX website or its contents; any collection and use of any members' listings or profiles, descriptions, any derivative use of this website or its contents; any downloading or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of HelpX without express written consent. You may not use any meta tags or any other "hidden text" utilizing's name without the express written consent of Any unauthorized use terminates the permission or license granted by

Helper and host membership accounts are non-transferable. HelpX reserves the right to close accounts that have been transfered to another person. Members should promptly inform HelpX of any apparent breach of security, such as theft of account, or unauthorized use of an account's login name and password.

HelpX membership accounts should never be used for contacting other members on behalf of anyone else, or allowing anyone else to use the account for any purpose. HelpX should never be used for promoting anything that does not directly relate to arranging genuine help exchanges or finding travel companions. Sending more than 20 emails to other members in a 7 day period is considered excessive. Over 50 emails sent in a 7 day period is considered spamming. No two emails sent should ever be identical, those that do are considered as spam.

Both hosts and helpers should keep in mind that HelpX is primarily an educational and cultural exchange. It is not meant to be a means for hosts to replace paid workers with volunteer helpers. Helpers have the right to leave at anytime and hosts have the right to ask helpers to leave at anytime. Though members should be considerate of each other and if possible give some notice of finishing of a help exchange earlier than anticipated. Hosts should not rely on helpers assistance like they might a paid employee.

While HelpX takes reasonable steps to present correct and accurate information, we cannot be responsible for the accuracy of information provided by HelpX members.

You agree to indemnify and hold harmless HelpX from any claim or demand, including reasonable lawyers' fees, made by any third party arising out of or related to your violation of this Terms of Use, or your violation of any law, regulation or third-party right. HelpX is a network which allows members to contact each other. HelpX is not responsible for any actions of either helpers or hosts.

If a registered Member (host or helper) of HelpX wishes to report a host or helper for actions they deem 'inappropriate' or of a criminal nature, such concerns must be made through our 'Report a Concern' links throughout the HelpX website. Reporting a member should not form part of a review or reference. We will record all such Concerns internally and monitor any further Concerns against a host or helper that may be in violation of the Terms of Use of HelpX. If a concern is believed by a host or helper to be of a serious nature or considered a criminal act, this must be reported by the host or helper concerned to the appropriate law enforcement agencies in the country in which the incident took place. HelpX will only remove a member from this website if the result of a serious or criminal act has been referred in this manner. Both parties (host and helper) may be suspended from HelpX temporarily or permanently where HelpX deems it necessary whilst a serious and / or criminal investigation is ongoing. HelpX cannot be held responsible for any acts or actions that occur between any member (host or helper) or any third party including any associate of a Host or Helper.

HelpX maintains the right to refuse or cancel a membership of a host or helper at any time without refund if applicable. Any violation of the Terms of Use can also lead to the cancelation of a membership.

Reviews placed by both Helpers and Hosts may be edited by moderation and administration staff if any content is deemed inappropriate or in breach or the Terms of Use. No review may contain any allegations of criminal activity, offensive comments or defamation of character though libel comments; serious allegations should be placed through our Concern Procedure above. Reviews and references should not include comments about previous reviews and references but should be based solely on the members own experiences. Reviews for hosts should not be written until after an exchange has finished and the helper has left the hosts home to ensure that the review is more honest and not influenced by the host. HelpX is not responsible for any content contained in hosts' or helpers' reviews. Reviews or references do not reflect the view or opinions of HelpX. Hosts should not include reviews from other sources such as their own guest book, within their listings main description.

No delay or failure to take action under these Terms of Use shall constitute any waiver by of any provision of these Terms of Use. If any provision of these Terms of Use is invalid or unenforceable under applicable law, it is, to that extent, deemed enforceable to the fullest extent possible (and severable in the event such provision is completely unenforceable) and the remaining provisions of these Terms of Use will continue in full force and effect.HelpX reserves the right, at its sole discretion, to change, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use before each use of HelpX. Your continued use of HelpX following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use and any such modifications, grants you ("End User") a personal, non-exclusive, non-transferable, non-sub licensable, limited privilege to enter and use the HelpX website.

You acknowledge that you have read and understood this Agreement and that this Agreement has the same force and effect as a signed agreement.

HelpX strives to ensure that all information displayed on this site is as accurate and as up-to-date as possible. All host listings and helper profiles are provided and maintained by their owners. Although every effort has been made to ensure members provide only accurate and correct information, Help Exchange hereby disclaims any liability for any loss or damage caused by errors, omissions, misleading information or any potential travel problem caused by information displayed on this website.

HelpX accepts no liability for any helper-related or host-related incidents. We recommend that all helpers take out an adequate insurance policy and that all hosts also hold insurance to cover any helper-related incident.

If you have any questions regarding this Agreement or the website, please contact us via the feedback page.


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